50% off leh! I generally quite like the food at Ninja. Comparing ninja bowl Vs ninja cut, I sort of prefer bowl but alas promo is only at Cut.
Rachel and myself headed over a little early coz our work appointment ended early. We got there as early as 11.30 am and were the first to arrive. As we were the first to arrive, we know we can finish our meal fast and rush back to the office so we requested for a 4 seater whereby the seats had backing. The servers obliged on the 4 seater but informed us that if we are here for the 50% promo, we can only start ordering at 12pm. Fine by us though I can’t help but find it quite silly. Coz if the aim of this promo/campaign is to maximize sales/create awareness, the sooner I start eating, the sooner I will leave and the faster you can turn the table around no?
But yeah so we waited and were given the menu to look at what we want. We were also given a piece of blank paper and pen to write down our order.
When we Enquired abt the matcha pancake (which I thot is quite the signature here), they told us it is no available but later updated that it was made available for this promo.
Soon, another table of people joined and basically both were sort of waiting for the time to order. By 11.47am, one of the server came by to tell us that we can start ordering, they called their boss who agreed to let us start ordering.
I couldn’t really recall whether we ordered first or the second table that came after us ordered first (though it doesn’t matter who ordered first - but what mattered was how ill prepared they were for such a campaign and how long it took for our orders to arrive).
So anyway, when I took the piece of paper to go order, the order person told me to let him have the paper with my order and have a seat. All along, my understanding is Ninja ordering is done at counter with payment done prior to serving. But ok, since they asked us to sit down, we sat down and waited for our order.
Soon after, the crowded started pouring in. Big groups of people started arriving and apparently people who made reservations for 8 but arrived in groups of 10s or 12s - which is totally logical to me (haha, 50% leh!).
The whole place was filling up fast and the first order that was served was to the table that came after us (which is also perfectly fine coz like i said i can't recall who ordered first though it does seem weird to me if they ordered first since we were clearly sitting around since we got in with our order chit ready).
anyways, food did arrive and they also asked us to shift to a table for 2 by now since the crowd was pouring. And from a business point of view, i do agree doesn't make sense for them to let 2 of us occupy a table for 4. ALTHOUGH also, i did have 3 mains, one soba, one dessert and 2 drinks (NO WAY a one table can hold everything). So the logical thing to do is......... to hold the dessert tio bo?
But no leh.. they served the dessert as well.
At this point i can't help but think of one thing - 早早没有人的时候让我order不是好？？You could prepare it earlier before all these crowd as well.
Also, while food did arrive, they did take quite awhile too. Which is another thing that made me confused, shouldn't such food be pretty much pre-prepared? den i thought of the same thing - 早早没有人的时候让我order不是好？？
we were really hungry~~~~
but ok, food took awhile but not super overly long. Long for a campaign / promo day i guess? Shouldn't things be bam bam bam go go go?
anyway, the food overall was pretty good though. Kudos to the flavour and i think i typically prefer the food at Ninja Bowl but today Ninja Cut's items proved to be pretty good too.
The pulled pork..
pork were flavoured very nicely like a stew, rather soft. Onsen egg was nicely done with some fried wanton skin.
The beef cheeks...
also quite well flavoured beef cheeks in a stew. Savoury flavourful stew like textured tender beef stew.
another reason why i like ninja bowl better is also the fact that they have this ninja pasta thingy. its very small n goes so darn well with the stew sauce!
our side of soba...
which was mediocre.
the crab meat croissant that we ordered after going through their social media account and found this to look damn appetising! Oh... maybe thats why they didnt allow us to order earlier!
anyway, the crabmeat croissant was not bad!
dessert was the matcha pancake...
with molten matcha in the middle. Honestly, i wouldn't understand why they would take it off the menu and only serve it during this event. I mean, IT IS one of your more instagram worthy item!
and all this while, we were still waiting for our drinks. Super thirsty. Rachel ordered the coconut lemon mint upon my recommendation but its only after checking that they say they are out of stock for it. Im like .. huh? we are the first table to reach leh...... but apparently they are out of it for a few days already. Your big day when out of it? we asked to replace her coconut with the same iced latte i ordered.
aside from us, all other customers didnt get their drinks yet. Only that second table that arrived after us prob did. So when i FINALLY saw 2 iced latte at the counter. Seeing that no one seemed to be bringing over (they busy lor), i walked over wanting to collect it and i like to think i really politely ranted (really i got check my tone) that i am here to collect my latte and i have actually already finished my food.
What do you think is the right response from the server?
Her response was " I dunno who to send it to! "
-.-
You all damn jialat.
so yes, my drinks arrived after i sort of already jiak ba liao. i is jin thirsty ok!
and finally i was ready to leave, i went over wanting to pay, they appeared shocked i haven't paid. And they asked me to rewrite down my orders. HENG THEY NEVER ASK ME TO QUEUE TO PAY. if they did i CONFIRM will walk to the end of the line where the door is and leave!
But i paid ok!!
I generally think the food is good here. I just think they are very ill prepared for a campaign of this scale. In general the servers were ok except for that one lady.
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